GYANT, Cleveland Clinic partner to improve patient experience with AI

GYANT, a San Francisco-based healthcare technology company, has launched an expanded partnership with Cleveland Clinic aimed at improving patient communication.

GYANT’s AI-powered patient experience platform is now being used in 10 Cleveland Clinic locations, and the solution will soon be live within the company’s Women’s Health Institute to improve the care of new mothers. The platform was designed to help patients communicate with their providers, providing them with the help they need both in the hospital and after they’ve gone back home. Before this latest announcement, GYANT and Cleveland Clinic had already established a working relationship; the use of GYANT’s platform led to an improved patient contact rate.

“Health systems are under tremendous pressure today to provide ever-more convenient access to care for patients while tightly managing operational costs,” Pascal Zuta, CEO and co-founder of GYANT, said in a prepared statement. “We’re proud to help accomplish both of these goals and look forward to connecting patients digitally with their care teams throughout the patient journey.”

GYANT previously announced a new partnership with Minneapolis, Minnesota-based Zipnosis. AI in Healthcare coverage of that story is available here. Information on Cleveland Clinic’s top 10 medical innovations for 2020 can be read here.